Whether the time has come when a replacement furnace is necessary or an updated and upgraded unit becomes prudent, HEI is ready to guide you through the process. The first step is completing a Comfort Concerns Survey so that we fully understand your expectations for your heating system and any uncertainties that need to be addressed.
Next, a technician will conduct a room-by-room load analysis to accurately determine the input/output requirements of your home. This step is critical to assure you, the customer, are getting the most appropriate appliances in regards to performance, efficiency and price point. Our technicians take the time necessary to answer your questions during this process to correctly set expectations and educate on the various factors involved.
We understand there are many companies competing with your business and understand the need to shop around. A written estimate of materials, services and labor will be provided for your personal review for 30 days. However, we are confident that our workmanship and value is second to none and hang our hats on this everyday.
We all dread a moment in the middle of winter, waking up to a frigid house and a sinking feeling knowing that the furnace has finally given up. When you're faced with a heating disruption, turn to us to get your home back to being warm and cozy and almost as importantly, worry-free. Prompt service and quality workmanship ensure that you and your family are taken care of quickly and proficiently.
Let our experienced and highly trained professional technicians handle your heating crisis and take comfort in knowing the issue will be resolved in a responsible manner that won't simply lead to more service calls down the road.
HEI Technicians carry advanced diagnostic equipment and instruments to help ensure that the problem is diagnosed correctly and other issues that might be lying in wait aren't left uncovered. We service all makes and models of heating equipment and offer 24-hour availalability for emergency repairs, including weekends.
We offer a full line of Trane products to fulfill your furnace needs. Trane's quality has spoken for itself for over a century and we are proud to offer a top-tier brand to our customers.
Trane not only offers traditional gas furnaces, but oil furnaces, heat pumps, all-in-one systems, and ductless systems as well. This allows us to find the perfect product to fit the needs of your application.
Please visit Trane's website for a complete list of current product offerings and full specifications.
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